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How 1tk71 Handles Your Privacy

Your account on 1tk71 is yours — and so is your data. This policy explains what we collect when you log in, deposit via bKash, Nagad, or Rocket, and use the platform, and what rights you have over that information.

Account data protectionbKash, Nagad, Rocket contextYour rights, clearly statedBangladesh-region scope
1tk71 How 1tk71 Handles Your Privacy
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles these requests directly. You can contact us through your account dashboard or reach out on the channels below. We aim to respond within a reasonable timeframe, and all data requests are handled by the same team that manages account and wallet queries.

Account Dashboard Log in and open the help section to submit a data access or deletion request directly from your account.
Live Chat Support Start a chat session any time you are logged in — data privacy queries go to the same team as payment and wallet support.
Email Support Send your request with your registered mobile number to our support address listed in the account settings page.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Your data does not sit in one place unguarded. We apply encryption in transit and at rest, and access to account records is limited to the staff who need it to operate the platform. Here is how we handle the four areas that matter most to you.

Cookies and Session Data

We use session cookies to keep you logged in across your mobile browser and the desktop lobby. You can clear these via your browser settings at any time without losing your account.

Account Security

Login attempts are monitored by session. If we detect a new device or an unfamiliar IP, we flag the session and may prompt an OTP check before allowing wallet access.

Data Retention

Account data is kept for as long as your account is active and for the period required by applicable law after closure. Payment records are retained to support dispute resolution.

Your Rights and Requests

You can request a copy of your data, ask us to correct inaccurate details, or request deletion where local law permits. Contact support through your account dashboard to start the process.

Questions About Your Data on 1tk71

Here are the questions we hear most often about how your personal information is handled on the platform.

We collect your mobile number, the wallet details you use for bKash, Nagad, or Rocket transactions, your login history, and device information. This is the minimum needed to run your account securely.

We share data only with the payment processors you use — bKash, Nagad, Rocket — and only the transaction details those services need to complete a transfer. We do not sell your data.

Log in, open the help section in your account dashboard, and submit a data request. You can also contact support via live chat with your registered mobile number to start the process.

Account data is kept while your account is active. After closure, we retain records for the period required under applicable local law, primarily to support payment disputes and account queries.

Yes. Transaction references from bKash, Nagad, and Rocket are encrypted and stored against your account. Access is limited to authorised staff and is used only to verify deposits and resolve payment queries.

The policy applies to all accounts. Access to the platform depends on your local law and eligible regions. If you are unsure whether the service is available where you are, check your local regulations before using the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.